Quality Improvement

Quality Improvement Image

Northeast Business Group on Health conducts several initiatives to improve health care quality, cost effectiveness, access and accountability. Our initiatives target health plans, hospitals and physicians — the entities with the greatest impact on health care delivery:

Health Plans

Offered in cooperation with the National Business Coalition on Health, eValue8™ is the nation’s leading, evidence-based tool for assessing and managing the quality of health care plans. eValue8 enables NEBGH members to assess the performance of health plans in New York, New Jersey, Connecticut and Massachusetts, and make informed purchasing and benefits decisions.

eValue8 can be used to:

  • Provide employers with assessments of health plans in the region, and designate the region’s “best-in-class” plans.  It’s a a great tool to use when going out to bid.
  • Determine what steps health plans are taking to improve the health of their members
  • Identify steps health plans are taking to improve the healthcare delivery system
  • Develop targeted strategies employers can use to make the most of their healthcare investments


New Jersey Gaps in Care Project.
Northeast Business Group on Health is assessing primary care physicians (PCPs) in the Garden State by aggregating data from all major New Jersey health plans. Areas of performance assessed include prevention, diabetes, heart disease, and more.  The benefit of this initiative is that PCPs receive a more comprehensive assessment than what they normally receive from a single health plan.

Mental Health Task Force.
The Task Force focuses on the impact of mental health issues on employee health and productivity. The current project, “One Voice,” is a multi-stakeholder effort aimed at improving screening and treatment for depression by primary care physicians.

NEBGH helped launch One Voice, the New York Metro Mental Health Collaborative with the NYC Department of Mental Health and Hygiene.  The program introduces a collaborative care model into NYC primary care practices.  The collaborative care model calls for a three-member clinical team comprised of a primary care provider, a social worker acting as care manager, and a psychiatrist.  This evidence-based and cost-effective care management model will improve mental health outcomes in New York City.


The Leapfrog Hospital Survey is the gold standard for comparing hospital performance to benchmarks on safety, quality, and efficiency. Hospitals that participate in The Leapfrog Hospital Survey achieve hospital-wide improvements that translate into millions of lives and dollars saved. Employers use survey results to inform their employees and purchasing strategies.

Northeast Business Group on Health is playing a leadership role in this effort, both nationally and locally. This year, NEBGH invited 128 hospitals in New York and Connecticut to participate.